Frequently Asked Questions

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Simply pass a header specifying country, city, or ISP. Our intelligent routing engine assigns a matching IP instantly. Works across all 220+ supported countries with precision targeting down to the city level.

Rotating sessions assign a new IP on every request, ideal for scraping large volumes of pages. Sticky sessions keep the same IP for up to 30 minutes, useful for tasks that require a consistent identity like logins or checkouts.

Yes. If you're not satisfied, you can request a refund within 24 hours of purchase and get your money back with no questions asked. If your proxies aren't working correctly due to a genuine technical issue on our end, our support team can approve a refund for up to 7 days after purchase once the issue is verified. If a trial is available on your plan, we recommend testing the proxies first before committing. Refund terms may be updated from time to time, so check with support for the latest policy.

Yes. You can change your plan or cancel directly from your dashboard at any time — no long-term contracts, no cancellation fees. Changes take effect immediately and unused bandwidth carries over within the same billing cycle.

We accept all major credit and debit cards, PayPal, and popular cryptocurrencies including Bitcoin and USDT. Enterprise customers can also arrange invoicing and wire transfers.

Bandwidth on monthly plans resets at the start of each billing cycle. Pay-as-you-go and annual plans retain unused bandwidth for the duration of the plan term — check your dashboard for exact expiration details.

We support HTTP, HTTPS, and SOCKS5 protocols across all endpoints, so you can integrate with virtually any scraper, automation tool, or browser you're already using.

Yes. SafestProxy integrates cleanly with Selenium, Puppeteer, Scrapy, Postman, and multi-account browsers like Multilogin, AdsPower, and GoLogin. Just point your existing config at our endpoint and go.

No artificial rate limits are applied to your requests — you're only bound by your plan's bandwidth allocation and concurrent connection limit, both of which scale with higher-tier plans.

Our routing layer automatically detects failed or slow connections and retries with a fresh IP within milliseconds, so failed requests are rare and largely invisible to your workflow.

Yes. SafestProxy is fully legal for collecting publicly available data, ad verification, market research, and SEO monitoring. All IPs are ethically sourced with explicit consent. We fully comply with GDPR and other privacy regulations.

Our network is built from real devices whose owners have explicitly opted in through partner SDKs and consent-based programs, in line with our ethical sourcing policy and applicable regional data laws.

We maintain a strict no-traffic-logging policy. We retain only minimal connection metadata required for billing and abuse prevention — never the content of your requests.

Residential proxies route your traffic through real ISP-assigned IPs, making them ideal for web scraping, ad verification, price monitoring, sneaker copping, and any task where high trust and low block rates matter most.

Yes, by default every request gets a fresh IP from our pool of 195M+ residential addresses. You can also switch to sticky sessions if you need to hold the same IP for up to 30 minutes.

Residential plans are billed by bandwidth (GB) used. There's no cap on concurrent connections, so you only pay for the data your requests actually consume.

Our Residential network spans 195M+ IPs across 220+ countries, with dense coverage in major markets like the US, UK, Germany, and India. You can target at the country, region, or city level using simple request parameters.

Most customers see success rates above 99% on major target sites. Because our automatic retry logic swaps out a failing IP within milliseconds, blocked or slow requests rarely reach your application.

Yes. By default sessions rotate on every request, but you can request a sticky session and hold the same IP for anywhere from 1 to 30 minutes by passing a session ID in your username string.

You can authenticate with either username/password credentials or IP whitelisting from your dashboard. Whitelisted IPs skip the login step entirely, which is handy for server-side integrations.

Yes. Instead of paying per GB, you get a fixed number of concurrent threads with no bandwidth cap, so you can scrape as much data as your plan's thread limit allows, at a predictable monthly cost.

If you run high-volume scraping, large-scale data collection, or media-heavy pages regularly, Unlimited Residential works out cheaper and more predictable than paying per GB on a standard plan.

Yes, you can upgrade to a higher thread tier anytime from your dashboard, and the change applies immediately without needing to create new credentials.

A thread is one concurrent connection your account can run at a time. Light scraping jobs are usually fine with 10-20 threads, while large-scale operations running thousands of pages in parallel typically need 100+ threads. Our support team can help you size the right plan.

There's no hard bandwidth cap, but usage must stay within your thread allocation and standard acceptable-use terms. This keeps the network stable for every customer while still letting you pull as much data as your threads can handle.

Yes, full country, region, and city-level targeting is included, along with both rotating and sticky session options — the only difference from standard Residential is the billing model.

Static Residential gives you a single, dedicated ISP-backed IP that stays assigned to you for the life of your plan, instead of rotating between requests, making it ideal for account management and long-lived sessions.

Your IP is reserved exclusively for you for as long as your subscription is active. If the IP ever goes offline, we automatically replace it with an equivalent one at no extra cost.

Yes, that's one of its most common use cases. A consistent IP that doesn't rotate helps avoid the login flags and verification prompts that come from switching IPs mid-session.

Yes. When you purchase a Static Residential IP you can select the country, and in most major markets the specific city or state as well, directly from your dashboard before checkout.

Yes, it's a natural fit for tools like Multilogin, AdsPower, GoLogin, and Dolphin{anty}, since each browser profile can be locked to its own dedicated Static Residential IP for consistent fingerprinting across sessions.

Reach out to support and we'll swap in a fresh, equivalent IP from the same region at no extra charge. We recommend pacing your requests per account to keep flag rates low in the first place.

Mobile proxies route traffic through real 3G/4G/5G IPs assigned by mobile carriers. Because carrier IPs are shared among thousands of real devices, they carry a very high trust score and are especially effective against strict anti-bot systems.

Yes, you can filter by country and, in supported regions, by specific carrier. Just pass the relevant targeting parameter with your request and our network handles the rest.

Yes, you can trigger a rotation manually via a rotation link or API call, or let sessions rotate automatically at a set interval — useful for social media automation and ad verification workflows.

Mobile IPs are scarcer and shared across thousands of real carrier subscribers, which makes them extremely hard to blacklist. That trust and scarcity is what drives the premium — they're purpose-built for the toughest anti-bot targets.

Yes, they're one of the top choices for managing and warming up social media accounts, since carrier IPs closely mimic how a real phone user connects and rarely trigger suspicious-activity flags.

Both. Our mobile network draws from a mix of real 4G and 5G devices, and our routing automatically picks the fastest available connection unless you specify a preference for your use case.

Datacenter proxies are the fastest and most cost-effective option for tasks on sites with lighter anti-bot protection — think bulk data collection, SEO monitoring, and speed-sensitive automation where cost per request matters most.

Both options are available. You can choose shared datacenter IPs for the lowest cost, or dedicated IPs that are reserved exclusively for your account for better consistency.

Since traffic runs through high-bandwidth data center servers rather than consumer connections, Datacenter proxies typically deliver the lowest latency and highest throughput of any proxy type we offer.

Datacenter plans are typically priced per IP or per pack of IPs rather than by bandwidth, making them the most economical option when you need high volume at low cost and don't require the trust level of residential IPs.

Yes, our datacenter IPs are spread across a wide range of subnets and ASNs, which reduces the chance of an entire IP block getting flagged together and keeps your requests more resilient.

Yes, Datacenter IPs are available across dozens of countries and major cloud regions. You can filter by location when purchasing so your traffic appears to originate from the market you need.